Refund & Return Policy

Refund & Return Policy

Refund & Return Policy

At Sasta Mart, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Return Policy

You may request a return or exchange within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product must be in its original packaging.

  • Proof of purchase or order details are required.

Non-Returnable Items

Certain items cannot be returned, including:

  • Used or damaged products

  • Products without original packaging

  • Clearance or sale items

Refund Policy

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:

  • Your refund will be processed within a few business days.

  • Refunds may be provided through bank transfer or another suitable method.

Exchange Policy

If you receive a damaged, defective, or wrong item, we will gladly exchange it for the correct product.

Shipping Costs

Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

📧 Email: sastamart24@gmail.com